AI Agency · Hyderabad
proj11 designs, deploys and runs AI agents for businesses: voice agents on the phone, support automation behind the queue, and the integrations that hold it together. We run them at scale, and we stay on the hook after go-live.
We don't sell "AI". We find the expensive, repetitive problem in your operation and put an agent on it — then keep it running.
Agents that answer the phone, confirm and reschedule appointments, chase no-shows and qualify new callers — around the clock, without adding headcount.
Routing, first response and the repetitive workflows that eat your team's day — automated on the helpdesk you already run, by people who have worked the queue.
The unglamorous glue — connecting your tools, moving your data and removing the manual steps between systems that were never designed to talk to each other.
A voice agent is not a chatbot with a phone number. This is the path every call takes, and where we make sure it fails safely.
Picks up on the first ring, any hour, with your greeting and your rules.
Works out what the caller actually wants before doing anything about it.
Books, moves or cancels in your real calendar — not a copy of it.
Repeats it back, sends the SMS, writes the record. No silent failures.
Anything unusual, angry or clinical goes to a person, with context attached.
A personal finance product we built, shipped and operate ourselves — expenses, debts and assets in one place. The same standard we hold client work to.
Visit finance.proj11.com →Prototypes and internal tools we build for ourselves first. Some become client offerings. Some stay experiments — which is the point of having a lab.
proj11 is an independent AI agency. Before building agents for others, we spent years inside a conversational-AI company — running support operations, seeing what breaks at scale, and learning what holds up in production versus what only works in a demo.
That's the lens we bring: not "here's a cool AI tool," but "here's the specific problem costing you money, and here's the agent that removes it." Reliability, compliance and operational reality come first — because we've been the ones on call when they don't.
The 11 is the point. Ten is where most work stops — the demo runs, the box is ticked, good enough. Eleven is the step past that, where it survives contact with real users.
Based in Hyderabad · Voice, support and integrations · Built on real conversational-AI operations experience
We don't start with the technology. We start with the repetitive, costly thing in your operation and work backward to the smallest agent that fixes it.
A demo that dazzles once is worthless. We build agents that hold up on the 500th call, handle the edge cases, and fail safely when they must.
Consent, calling-hour rules, opt-outs, data handling — the boring guardrails that keep you out of trouble are built in from day one, not bolted on later.
We stay accountable after go-live — monitoring, tuning and owning the outcome, not handing over a black box and disappearing.
Tell us what's actually going wrong — the calls nobody picks up, the queue you can't staff, the process nobody wants to own. We'll tell you honestly whether an agent fixes it, and what it would take.
hello@proj11.com