AI Agency · Hyderabad
proj11 designs and deploys AI agents that solve specific operational problems. We run conversational-AI operations at scale, and we stay on the hook after go-live.
What we do
We don't sell "AI". We find the expensive, repetitive problem in your operation and put an agent on it.
A personal finance product we built and run ourselves — proof we ship and operate, not just prototype.
AI agents that answer calls, confirm appointments and follow up — so clinics, salons and service businesses stop losing revenue to no-shows and missed calls.
Ticket routing, first-response and repetitive support workflows, automated on the helpdesk you already run — built on years of real support-ops experience.
The unglamorous glue — connecting your tools, moving your data, removing the manual steps between systems that don't talk to each other.
Prototypes and internal tools we build for ourselves first. Some become client offerings. Some stay experiments.
About
proj11 is an independent AI agency. Before building agents for others, we spent years inside a conversational-AI company — running support operations, seeing what breaks at scale, and learning what actually holds up in production versus what only works in a demo.
That's the lens we bring: not "here's a cool AI tool," but "here's the specific problem costing you money, and here's the agent that removes it." Reliability, compliance and operational reality come first — because we've been the ones on call when they don't.
The 11 is the point. Ten is where most work stops — the demo runs, the box is ticked, good enough. Eleven is the step past that, where it actually survives contact with real users.
Based in Hyderabad · 1 live product · Built on real conversational-AI operations experience
How we work
We don't start with the technology. We start with the repetitive, costly thing in your operation and work backward to the smallest agent that fixes it.
A demo that dazzles once is worthless. We build agents that hold up on the 500th call, handle the edge cases, and fail safely when they must.
Consent, calling-hour rules, opt-outs, data handling — the boring guardrails that keep you out of trouble are built in from day one, not bolted on later.
We stay accountable after go-live — monitoring, tuning and owning the outcome, not handing over a black box and disappearing.
Get in touch
Whether it's no-shows bleeding your calendar, a support queue you can't staff, or a manual process nobody wants to own — tell us the problem and we'll tell you honestly whether an agent can fix it.